Keap is a company that makes candles—at the core, Keap facilitates a reconnection to the natural world, our loved ones, and our own spirit. The candles blend the scents of acclaimed master perfumer Christophe Laudamiel with a regenerative approach to materials and packaging. We make all our products in-house in our Kingston studio.

The company has been featured in leading publications such as the New York Times, Dwell, and Architectural Digest.

We’re a small, caring team in the early years of a long-term journey to build a company that will benefit generations to come. We’re looking for kind, thoughtful, self-reliant, problem solvers to join the team and help inform not just our candle production and shipping systems but also the direction of our company and culture. If you love scented candles, are passionate about regenerating our planet and believe this job description suits you, we would love to hear from you.

This is a unique opportunity to join a long-term minded small business, with a strong mission-driven ethos. We are looking for someone who enjoys tinkering and solving problems, and is hungry to learn and apply their skills in the real world. The ideal candidate has a broad palette of interests and has a genuine interest in Keap. 

You are joining a small team responsible for the entire candle making process, shipping, and logistics for the company, and who are using lean methods to improve the safety, quality, speed, and environmental care with which we create our results. 

In this role, you’re equally at home figuring out how to use lean thinking to improve our wicking process as you are creating a Google spreadsheet to share reporting. You understand the importance of standards and are able to apply them consistently, in order to make every candle unboxing feel magical. You are able to prioritize effectively, manage your time skillfully and communicate clearly so that you get your work done while keeping the rest of the team updated.

You enjoy the idea of taking a scientific approach to your work: continuously measuring it so that you can notice variations and assess the effect of experimental changes.

You are comfortable jumping from one area to the other, and taking on other studio tasks as required in a fast-paced environment, whether it’s tracking down a freight delivery or watering the plants. You enjoy working as a team and sharing great service with your co-workers. 

When you are done, you don’t wait for someone to give you more work. You proactively solve problems you have noticed in the flow or in the workspace and seek to make things work better for everyone.You are dedicated, self-starting, thorough, and thoughtful in your approach to problem-solving.

• Perform all steps of the candle making process, from start to finish, including wicking, pouring, finishing, labeling, inspecting and boxing
• Perform all steps of the shipping process, from preparing shipments in our shipping software to boxing up candles and loading them onto the USPS truck
• Perform all steps in our waterspider system, re-provisioning stations with raw materials and supplies, receiving and testing inbound shipments, and participating in all the logistical areas needed to run a high quality operation
• Perform regular preventative maintenance on equipment, always looking for ways to make it easier and quicker
• Help to improve the way Keap produces and ships candles; improve the design and documentation of our processes to continuously reduce waste, improve quality, and make work safer and more fun
• Work closely with the rest of the Production and Logistics team, and occasionally with the Customer Love team
• Be willing to jump into other operational areas as needed