Your Candles

Love Letters

Sharing some of the love that you have recently shared with us.

Share Yours

December 2021
Lifelong Keaper

“I am obsessed. Consider me a new lifelong customer.”

Full Letter

Dear Keap,

My best friend bought me two Keap candles for my birthday, I have never used such incredible candles before. I am obsessed. Consider me a new lifelong customer.

I have always been so picky about buying candles, these are the first ones I’ve owned in many years.

I appreciate you making that change. Yes, could you please change the future subscriptions as well? I am hoping my subscription always has one Northlands and one Wood Cabin going forward.

Thank you,

—Olivia, Massachusetts

December 2021
Candle Wizardy

“So glad you are there, Keap people. Every one of you a wizard!”

Full Letter

Dear Keap,

This letter-writing blog is truly a joy!

Thank you for brightening my day. And there's more to read in the archives — I love you guys!

I am an arts writer and collector and so burn real candles carefully and rarely but find them one of life's necessities.

I have had some serious health issues and have to take things in order these days. So glad you are there, Keap people.

Every one of you a wizard!

— Ann in Salt Lake City

November 2021

“I only lit it on the most special occasions because the jasmine reminded me of Savannah, GA.”

Full Letter

Dear Keap,

Your jasmine candle is my favorite candle to date.

I only lit it on the most special occasions because the jasmine reminded me of Savannah, GA where they only bloom for a week once a year. I met my husband in Savannah and every time the jasmine bloomed we would spend extra time strolling the streets.

It's the only jasmine candle that actually smells just like them!

— Madison, Savannah

November 2021

“My husband loves it and our house has smelled incredible this week!”

Full Letter

Dear Keap,

I just wanted to let you know that we received the candle and my family is absolutely loving it! Your simple label is beautiful and goes with any decor.

My husband loves it because it doesn't have an overly femenine scent. Our house has smelled incredible this week!

You truly have an amazing product line.

— Christine, New Hampshire

October 2021
Ready for More

“I love the smell and already want to order more.”

Full Letter

Dear Keap,

The candles are sooo amazing ! Love the smell and already want to order more.

I light your candles every morning whilst doing yoga and it’s such a great ritual to start my day. I’m actually thinking of starting my own business making all natural and safe skincare too so I want to support small businesses like yours too.

Best wishes, — Helen, Vermont (taking a break from social media)

September 2021
A Bright Light

“I have gotten so much comfort and joy from Keap over the past year.”

Full Letter

Dear Keap,

Thank you so much for this! My partner and I have gotten so much comfort and joy from Keap over the past year - not just the beautiful candles, but your newsletters and every human touch that comes along with a subscription. It’s meant so much to us!

Receiving packages from Keap has been a bright light in an otherwise dark year and a half, and that their care and dedication is felt and appreciated in every shipment. Thank you for doing what you do.

— Rebecca, New York

September 2021
Lost for Words

“I can’t say enough good things about it!”

Full Letter

Dear Keap,

I really love this candle and have recommended it to several friends.

It will be my new go-to for housewarming gifts. It’s a beautiful and thoughtful product. The packaging is gorgeous and the inclusion of matches in the box is genius.

I can’t tell you how many times I’ve gotten a candle and had nothing to light it with. I think the best thing about it is the fact that the candle actually smells when it’s burning. So many candles smell good before being lit but don’t smell once burning. Can’t say enough good things about it! Thanks.

Marisa, New York.

September 2021
Best Ever

“They are truly the very best candles I have ever experienced.”

Full Letter

Dear Keap,

I have wanted you to know how incredible your candles are! I am 70 years old and have had candles all my life. And then I discovered you!

You create a feeling and emotion in everything you do.

Your website is great, how it looks, and how evocative it becomes. Then the packaging of my candle continues to take me to a heartfelt place of poetry: perfect matches, coasters that cover my candle. They are truly the very best candles I have ever experienced.

”You exist by your smile and your presence. You exist in nature.
You are part of the glittering sea, and part of the luscious , well-nourished plants,
you are wedded to the sun, you are immersed in timelessness
only the present counts, and from the present
you extract all the essences which can nourish the senses”
— Anais Nin

Thank you for being great in all that you create.

— Chase, New Mexico

August 2021
Fanatic Approved

“I am a candle fanatic and yours are some of my favorites.”

Full Letter

Dear Keap,

Thank you so much for the beautiful candles. I am a candle fanatic and yours are some of my favorites. I love the size and the fragrances are so fresh smelling--not chemical-y.

I think you should just keep doing what you are doing because it's great!

— Nancy, California

August 2021
First Impressions

“Just the right amount of throw.”

Full Letter

Dear Keap,

A quick note with my first impressions!

I loved the grapefruit + yuzu, it's the perfect fresh summer scent with the right amount of throw for the season (and the burn was even with no issues). br>
At first reaction, I thought the matches could become wasteful, but I am genuinely enjoying using them, and it makes it more of an 'experience' and nothing compares to the smell of a freshly lit match.

Looking forward to more scents!

— Lisa, New York

July 2021
A Gift to Myself

“I am so glad I gave this gift to myself!”

Full Letter

Dear Keap,

My candle arrived and smells AMAZING.

This is my second candle since I became a subscriber and it is honestly become such a part of helping me unwind after teaching socially distanced kindergarten all day and then taking care of my own kids afterwards. When they go to bed, I finish my work and then light my candle while my husband and I watch a show. Canyons smells SO good and I just love to sit next to it and relax.

Thanks so much for making such lovely products. I am so glad I gave this gift to myself!

Have a great rest of your week!

— Elysha, CT

May 2021
Blown Away

“Your candles met all of my expectations! Your sample blew me away! Thank you very much for what you are doing.”

Full Letter

Dear Keap,

I am truly excited to have found you folks!

I was trying to do as extensive a study on good-for-you candles as I could, but I am new to the healthy candle game and there seems to be much for me to learn!

I was looking for a candle that fit a few criteria: besides non-toxic ingredients, my number ONE, top of the list, most important thing was a good strong scent that would carry through a room; then simple yet elegant and classy looking, and a good sized flame.

I discovered you in an online article. Your candles met all of my expectations! Your sample blew me away! I mean those tiny little jars could have that much power???

First, I love that you have a subscription, that way I know I am replenishing my stock and trying new scents without having to think about it (thank you). The fact that I will end up with an new whiskey glass at the end of it just about sealed the deal before I even bought the sampler, thank you :)

I’m keeping your art on there as long as possible as well...thank you very much. And the “flavors” are so clean and inviting, I can’t wait to try them all!

So thank you very much for what you are doing, keep up the stellar work!

Ke aloha

— Lauae, Hawaii

March 2021
Not Amazon

“I enjoyed the ordering experience because it felt so personal.”

Full Letter

Dear Keap,

I ordered this candle for my daughter and she loves it.

I’m going to have her order one for me! I enjoyed the ordering experience because it felt so personal. It wasn’t in an Amazon warehouse.

It’s so important to use local business when we can so I’m very happy to do that. Thank you for reaching out and keep up with your personal touch.

— Terry, West Virginia

March 2021
Being Still

“I look forward to a cup of tea, and lighting my Keap candle. It’s my 'be still' time.”

Full Letter

Dear Keap, I want to thank you for reaching out and for making such a wonderful product that is part of my every day routine!

I am a full time English teacher, a wife, and a mom of two young boys. Upon my return home from work, I have about 30 minutes of silence to enjoy before the loves of my life come home and it’s go, go, go until bed time. Each day, during that time, I look forward to a cup of tea, and lighting my Keap candle. It’s my “be still” time and it means a lot!

I appreciate what your company stands for and I enjoy reading your blog/perusing your site. I would love to contribute to it! You seem to represent the “good” in business, down to reaching out to your customers individually for feedback. Awesome!

Thanks for all you do. “Keap” up the great work (I couldn’t resist!)

Filiz, New York

March 2021
Big Smiles

“I got this month's shipment and I had such a big smile on my face opening it up and smellingthe fragrance.”

Full Letter

Dear Keap,

Gotta tell you I just absolutely love the packaging and entire aesthetic so much.

I got this month's shipment and I had such a big smile on my face opening it up and smelling the fragrance, seeing the green of the card and I love the artwork.

I am a huge farmer's market person, so the flowers remind me of our local farmer, as does the beets on the matchbook (if I have that right). I have put all the artwork from the candles I've gotten on the string I have of clothespins over my turntable.

Kris, Vermont

March 2021
Just Right

“They fill our home with just the right amount of aroma.”

Full Letter

Dear Keap,

I wanted to drop a little note to let you know I love your candles! I just started started subscribing, and so far, it's been such a wonderful experience!

I enjoy having the option to receive the seasonal scent or swap out for something else. I received Northlands a couple months ago, and it is such a beautiful aroma that reminds me of the holidays and being in the woods.

I appreciate that the aromas are not too perfume-y or overwhelming. They fill our home with just the right amount of aroma. I'm looking forward to receiving my next candle and already have next month's order ready to go! Thank you so much!

- Kristin, CA @padmawellbeing

March 2021
Hooked

“I am hooked and might not buy another brand candle again!”

Full Letter

Dear Keap,

I just wanted to say that I am a big fan of Keap candles. I never thought I would be a fancy candle subscription person, but after buying the Northlands candle as a Christmas gift for my partner, I am hooked and might not buy another brand candle again!

The fragrances are incredible, strong but not overpowering, and it's clear that the ingredients are natural and don't have a synthetic scent. I am also looking forward to finishing our first candle so that we can use the glass container around our home—it has such a lovely elegance!

Every detail of the experience, from the candle itself to the matches and sustainable packaging, is thoughtfully done. Thank you and the rest of the Keap team for creating a product that is a bright light, no pun intended, throughout our pandemic winter.

(On a separate note, I respect your decision to delete your social media accounts. As someone who got rid of social media because I didn't like what it was doing to my mental health, I appreciate the transparency and consideration you put into that choice, especially as a small independent business.'Keap' fighting the good fight!)

— Caroline, MA

March 2021
Thoughtful Note

“The handwritten note pushed me over the edge, incredibly thoughtful and exactly what I needed!”

Full Letter

Dear Keap,

I am the fortunate and grateful recipient of a Keap subscription. Today I received the 2nd gift box with the Cotton Magnolia candle that I cannot stop smelling.

What an unexpected and lovely way to start my Saturday! Everything in the box speaks to the love and passion you all have for Keap and I wanted to drop you a quick note to let you know just how very much it is felt and appreciated.

The handwritten note from Harry about pushed me over the edge, incredibly thoughtful and exactly what I needed! Especially during these days, I cannot tell you just how much I appreciate this,

Keep on brightening people's days! Cheers,

Stefanie, NY

February 2021
Favorite Things

“My favorite purchase I have made in a long time.”

Full Letter

Dear Keap,

I am so happy to have the opportunity to tell you how much I ADORE your candles!

I was gifted one for Christmas and immediately fell in love with the intoxicating scent. And after researching you and seeing what an amazing company you are, the subscription was something I was so thrilled to be able to do.

I can truly you tell you that as a mother of 2 year old twins and a 5 year old, I look forward every night to my hard earned calm that starts when I light my candle and relax.

Your candles have really reminded me of how important and powerful the sense of smell is. And as some of your blog posts have spoken to, how small, joyful rituals can really make such a difference.Thank you so much for your thoughtfulness.

I think this is my favorite purchase I have made in a long time.

— Emily, Vermont

February 2021
True Love

“I've never smelled richer, truer scents than from Keap.”

Full Letter

Dear Keap,

We're burning candles in our home all day, every day and I've been so looking forward to this first scent after trying the sample kit I received last week. I've never smelled richer, truer scents than from Keap.

THANK YOU.

I hope you have a wonderful rest of your week and are staying safe and healthy in this new year.

Please pass my compliments along to your boss - you need a raise ;)

— Lindsey, Arkansas (@lyndsee00)

January 2021
A True Joy

“The moment when the sun starts setting and I light my candle has been a true joy in my day.”

Full Letter

Dear Keap,

Just wanted to say I'm loving my subscription.

I'm only on my first candle, but already eager for the next. Since I've been working at home, the moment when the sun starts setting and I light my candle has been a true joy in my day. The packaging was exciting to open and I loved the matchbox and handwritten note.

The sample candle also burns much longer than I expected!

Keap it up ;)

— Christina, New Hampshire (by way of a gift from her kind & generous Mom, Clara) :-P

January 2021
No Better (Candle) Slingers

“You, hands down, are slinging the best candles in the game!”

Full Letter

Dear all you lovely folk at Keap,

You, hands down, are slinging the best candles in the game.

The scents are all perfectly natural and have such carrying power, which is so much harder to find than you'd think. They've made spending ungodly amounts of time at home this year quite enjoyable and have an incredible way of setting a great mood for company, as they've always drawn compliments.

Keep doing what you're doing and *fan request* please make the Library candle an all-year mainstay because that scent is quite literally genius :)

All the best,

— Liz, New York

January 2021
A True Treat

“Truly the best treat for so many evenings at home.”

Full Letter

Dear Keap,

Thank you so much!

I am so glad I found your company—these candles are amazing!

Truly the best treat for so many evenings at home.

— Kate, Ohio

December 2020
A Monthly Gift

“I enjoy the anticipation — a gift of sorts in the mail each month!”

Full Letter

Dear Keap,

Last month I received my first candle and LOVE it!!!

My goal was to insert peace into my daily routine and your candles were part of this personal initiative. I used to get headaches from scented candles, but enjoyed the calming mood candles brought to a room.

So I began to research “healthy candles” and discovered Keap. The scent of my October candle didn’t overpower the room and no headaches! I also enjoy the anticipation of a new scent each month…a gift of sorts in the mail each month!

And finally, as a mindful steward of our planet, I appreciate the effort your company makes to reduce needless waste. I look forward to a long relationship with you all. Wishing you continued success.

— Nicole, Connecticut

November 2020
Full Agreement

“My partner and I do not often agree on scents, but these candles have been delightful to both of us.”

Full Letter

Dear Keap,

Ordering candles over the internet can be risky, however I recently ordered your trial candles. I have only burned two scents thus far and love them both so much.

My partner and I do not often agree on scents but these candles have been delightful to both of us.

I am looking forward to trying all the different scents and picking our favorite to purchase from your rad company.

Thanks for making candles that don’t assault the senses like walking into a yankee candle in the mall in 1997. Hah.

— Tiernae

November 2020
Obsessed!

“I'm obsessed with this candle.”

Full Letter

Dear Keap,

Just letting you guys know that I'm obsessed with this candle.

I only wish it was bigger so that it wasn't almost gone.

The scent is amazing (and it throws across my HUGE living room). Love it and can't wait for the next one!

— Nicole, VA

November 2020
Happy Discovery

“Such a lovely package to open up! I'm so excited to have found you.”

Full Letter

Dear Keap,

I just wanted to let you know I received my very first candle today since joining your subscription service.

It was such a lovely package to open up! Not only did it smell delicious, but I love the tiny sample candle and the beautiful matchbook.

We almost always have a candle burning in our house and are always looking for good small companies to support.

I'm so excited to have found yours and truly appreciate your commitment to responsible packaging.

I'll definitely be telling friends about your company!

— Samantha, San Diego

November 2020
So Darn Potent

“I've tried other candle brands and they are just not that potent.”

Full Letter

Dear Keap,

One observation I wanted to pass along is precisely how darn potent your scents are. I burning Northlands recently and you can see the pool of scented oil melt evenly in the glass!

I've tried other candle brands and they are just not that potent. Scent-hounds like me obsess over the blend and potency of the perfume of candles. (As well as the burn time and materials used and craftsmanship of course which you skillfully write about). Keap brings that all together.

Some luxury high-end perfume candles go over $100 dollars and I think you guys deliver super-high-quality scents on parallel level if not stronger/better blended.

It's a very good argument that we need fragrance to uplift ourselves in the increased amount of time we are indoors during COVID-19. Yours is stronger than and with a scent even more complex, cleaner burning at a far more honest price than the status symbol.

I feel Keap should be the Status.

— Anthony, NYC

November 2020
A Bright Spot

“A literal bright spot in an otherwise bleak year.”

Full Letter

Dear Keap,

These candles have been a literal bright spot in an otherwise bleak year.

Thank you for what you do. I love your product and I am glad I joined your club. Thanks for having me!

Xo, — Jani, Minneapolis

October 2020
Sublime Scents

“I love the scent of Jasmine, and the candle is truly sublime.”

Full Letter

Dear Keap,

Due to the COVID-19 delays, the first shipment was a four candle feast!

I started with Green Market, which was wonderfully layered and vibrant, and have jumped to the Isle of Jasmine, from the second shipment. I love the scent of Jasmine, and the candle is truly sublime. I am so pleased to have discovered Keap.

I also want to thank you (and/or whoever contributes) to the blog posts. All the best with your upcoming relocation.

Seems as though you have found a beautiful landscape for expansion and innovation.

In Appreciation,

—Amelia, Alabama

October 2020
Ineffable

“I can’t really explain why, but these candles bring me such joy.”

Full Letter

Dear Keap,

I’m so glad you’re sending these out.

I can’t really explain why, but these candles bring me such joy and happiness in these dark times.

Thank you.

—Ben, California

September 2020
A Simple Act of Joy

“The simple act of lighting my candle and enjoying the scent all day has truly been beautiful.”

Full Letter

Dear Keap,

I am so happy with my choice to subscribe to Keap. The candle has brought me so much joy, especially in quarantine.

The simple act of lighting my candle and enjoying the scent all day has truly been beautiful. I particularly appreciated the packaging and artwork included with the candle.

I think you are doing great work, and I am looking forward to my candles in the coming months.

Thank you so much!

—Morgan, LA

August 2020
A Pure Delight

“The candle itself is a pure delight.”

Full Letter

Dear Keap,

Thanks for the email, I'm loving my first candle!

The presentation was so incredible that I kept taking pictures as I unwrapped. I was excited by the personalized card and the attention to detail in the packaging. But beyond all that, the candle itself is a pure delight.

I find myself pausing whenever I pass it just to hold it to my face and breathe it in.

With it being summer still, I couldn't wait for that first cooler night when I could throw open the windows and light the candle for the first time. It made my night, and I look forward to lighting it many more times!

—Ashley, Providence

August 2020
Smell's Just Right

“The scent is just right, and I can smell it next to my bed even when it's not lit.”

Full Letter

Dear Keap,

I'm really loving the lavender + petals candle.

The scent is just right, and I can smell it next to my bed even when it's not lit.

Definitely looking forward to future scents!

—Jen, Seattle

August 2020
Peace & Joy

“Lighting my Keap candles during the day working from home has brought me so much peace and joy.”

Full Letter

I just wanted to tell you guys how happy I am that you guys are back in business from COVID. Lighting my Keap candles during the day working from home has brought me so much peace and joy. I literally can’t wait for my Jasmine candles to come. It’s the reason I have a subscription (that and Northlands and Library, when they were subscription specials).

It’s one of my favorite scents that you guys make. I live in Hawaii and whenever I light this candle, it always takes me back to the first time that I smelled pikake, which is to say that it smells exactly like walking under a pikake tree in full bloom after the rain 🥰

Please never stop making these amazing candles

— Katie, Hawaii

July 2020
A Calming Delight

“The utterly calming scents brought me in, and I've stayed for the entire Keap experience. It's such a delight.”

Full Letter

Dear Keap,

Also, happy to have this opportunity to tell you how much I love Keap candles. I've lit so many of the Wood Cabins over the fall/winter that the scent now lingers in my apartment, which is lovely.

They're just fantastic, and my go-to gift. The utterly calming scents brought me in, and I've stayed for the entire Keap experience, from your wonderful team at the studio and the beautiful content on social to details like the mushroom packaging (which I've been reading up on with much fascination.) It's such a delight.

Thanks very much to you and your team — your work is so appreciated.

Diah

June 2020
Like No Other

“Your candles fill the house with scent like no other candle!”

Full Letter

As a critical care nurse, here in Boston, I have seen, firsthand, the devastating effects of COVID-19.

I feel it is so important to support businesses like yours during these very difficult times and I will do it as long as I continue to earn a paycheck.

I hope my small subscription, combined with others, will help you keep employees.

Oh, and your candles fill the house with scent like no other candle!

Maureen, Massachusetts

@softglow.io

April 2020
A Candle Blessing

“You guys have the best thing going.”

Full Letter

Dear Keap

We just wanted to say thanks.

You guys have the best thing going and we really appreciate everything you do. Your work and passion for what you do delivered to our doorstep is such a blessing even more so during these times. Thank you!!

Stay safe and healthy.

Niteo, San Francisco

April 2020
Caring Siblings

“My sister, who lives in DC, brings them when she comes to visit me.”

Full Letter

Hi Keap Team,

I hope that you, your family and team are healthy during this crazy time.

I just love your candles!

My sister, who lives in DC, brings them when she comes to visit me. I live in Canada and so these candles are a special treat. I have one left which I will enjoy for every second that it burns.

If you ever find a way to ship to Canada I will definitely purchase them directly from you. (but I will still gladly accept them from my sister when she comes to visit ;-) ).

Keep well and thanks for creating such a great product!

Cheers,

Diane, Canada

March 2020
An Obsession

“Hands down my favorite of all candles”

Full Letter

I LOVE my candles!

Hands down my favorite of all candles ( and I have a lot...somewhat of an obsession!) I smelled your latest candle I. A bathroom of a NY restaurant and immediately took a picture of it and here we are. I am excited for my new candle but kind of just want to fill my house with March’s scent!

I hope you all are doing well and staying healthy and safe. What a crazy time we are experiencing. As long as we have to be in at least my home smells wonderful!

Robin, NY

February 2020
Incomparable Candles

“There’s really nothing like it.”

Full Letter

Hi Keap-

Very happy with my Keap’s Candle. I am almost finished, and will reorder soon. Such unique, lovely scents!

I wanted for a long time to order one. I first learned of Keap, from my daughter.

Actually, now that I have experienced a Keap candle, there’s really nothing like it, I must say.

Thank you for reaching out.

Every step from the order to the delivery went smoothly.

Vivian, NY

Keap Tumbler Reuse

January 2020
Never Change

“The candles burn forever, they smell amazing.”

Full Letter

Hi Keap-

I have been a subscriber for over a year now I think! And, I just wanted to say thank you and PLEASE keep doing what you are doing. I love everything about your company and your candles. The candles burn forever, they smell amazing (ALWAYS), you keep coming up with new scents and each one is as special as the one before it. Not to mention the art, the giving back, made in the USA, non-parafin wax...yay Keap!!!

I recently took an amateur candle making class and getting those scents down is hard!

I’m super happy to be a Keap subscriber. I often give your candles as gifts.

Don’t change a thing!!

Super happy Keap devotee,

Jenn (@jennjenn1020)

Photo: @eacourts

December 2020
Giving Hope

“Your company and how you operate it gives me hope.”

Full Letter

Dear Stephen, Harry, Yasmine and the entire Keap team -

Thanks you so much for the extra special novermber [subscription] box. It was such a lovely surprise and truly appreciated. Your company and how you operate it gives me hope during these trying times :)

Blessed holiday wishes to you

Sharyn

December 2019
A True Delight

“What a delight the subscription is to get in the mail.”

Full Letter

Hi Keap team-

I wanted to take a second to say how awesome y'all's candles are, and what a delight the subscription is to get in the mail. :)

The packaging and the matches are such a nice touch! My husband and I live in Seattle now, but lived in New York for many years (our first apartment was in Sunset Park) and we came across your candles on a trip back to NYC this summer.

We also have a small business, a coffee shop called Elm Coffee Roasters in Seattle, and we recently started retailing Keap candles-- they look SO beautiful on the shelf!

Thanks so much again for making a wonderful candle that burns so evenly!!

We hope you and yours have a wonderful, relaxing holiday season and a swell new year!

Emily, Seattle

Photo: @eacourts

December 2019
Keap it up!

“Love everything about your company!”

Full Letter

Hi Keap team-

I love your candles. Love the packaging. Love the customer service. Love everything about your company. You're doing a great job! Keep it up!

Daniella, VA

December 2019
One Year Later

“It more than surpassed my expectations”

Full Letter

Hi Keap team-

Just wanted to let you guys know how much I have enjoyed my Keap subscription this past year.

The subscription came to me as a gift last Christmas, and honestly, it more than surpassed my expectations. You guys have an amazing brand.

I love the packaging and free samples that come in each box. I especially love the glass vessels the candles are poured in. I re-use them everywhere!

Thanks so much for the transparency! Be well :)

Stephanie, CA

Photo: @eacourts

November 2019
Surprise, delight and gratitude

“A refreshing perspective in a sea of constant retail pushiness!”

Full Letter

Hi Keap team-

I've been a happy subscriber for over a year (I think?!) and I just wanted to send a note to thank you for my November candle and gift.

The note was so meaningful and I love that you are thinking of Black Friday differently; it is such a refreshing perspective in a sea of constant retail pushiness.

And on top of that- the gift sets?!?!! They are so beautifully packaged; I can't wait to use them as special gifts this season. It all feels very, very generous- and I know you are a small company so generosity isn't as easy as it is in much larger companies. So, I just wanted to write you a quick note to express my surprise, delight and gratitude.

Wishing you a very happy holiday season-

Grace, NYC

September 2019
Keap Doing It

“Please keep doing what you're doing!”

Full Letter

I just wanted to you to know how much I love your candles. Please keep doing what you're doing!

I will continue ordering them!! They are so great when I finally burned both out I got two more. And had to keep people from stealing them when they came over!

Anyway. Just thought you should know you have one very happy customer! Keap going! (sorry--i had to)

Thank you!! :)



Elizabeth, Oakland, CA

August 2019
Give a Sh*t

“You really give a sh*t about making my subscription a seamless, enjoyable experience.”

Full Letter

I received my candle yesterday and it was in absolutely perfect condition.Thank you so much for taking the time to correspond with me, as well as sending me a new candle.

Just wanted to thank you for going above & beyond in regard to customer service. Not only do y’all have the best product, but you also really give a shit about making my subscription a seamless, enjoyable experience.

Needless to say, I’m a customer for life <3

@ilanablove, Brooklyn

June, 2019
The Leap to Keap

“The smell is just so beautiful. Not overpowering or tacky, yet entirely original.”

Full Letter

I took the leap to a candle subscription after I bought a Keap candle (Greenmarket) on a whim and was really impressed. The smell is just so beautiful but not overpowering or tacky, yet entirely original.

I'm not a huge scent person--I don't really wear perfume and don't want my apartment filled with something overpowering, but the candles I've had so far just feel calm and lovely. And they burn really well!It doesn't do weird things with the wick like so many do.

I am not a candle connoisseur and don't necessarily follow the instructions to burn for long periods of time, and I've still had great experiences.

Anyway, it's to say that for the time being I'm relieved not to have to look elsewhere for candles, and I'm already planning to look to Keap for holiday shopping for candle-loving friends (candles are such a good gift for friends, I think).

Thanks for making lovely candles,

Liz, New York

Photo: @raiks

April, 2019
Feels Like Hugs

“These candles turn my home office (also my couch) into a hug.”

Full Letter

It’s just the right amount of power for my lofty one-bedroom, and I’m instantly transported away from the fact that we have a cat.

My absolute favorite is the wood cabin one (got married to its fragrance at my wedding), but I suspect they will all be dope.

I'm a writer who needs olfactory support and psychosomatic remedies of all kinds, and these candles turn my home office (also my couch) into a hug. Keap candles: Aromatic anti-depressants.

Keep em comin!

-Erin + Cat, Brooklyn

Photo: @brittsmith

March, 2019
Till The End

“Great quality—uses all the wax and smells amazing to the last drop.”

Full Letter

You guys have the best-smelling lavender candle EVER!

Absolutely love it and I'm telling all my candle-freak friends about your products.

Great quality, too--uses all the wax and smells amazing to the last drop.

I'm also very much enjoying the other scent I recently purchased--Hot Springs. So unique and soothing.

Warm regards,

DeAnna, West Hollywood

Photo: @paolarodz

March, 2019
Tried Them All

“I have tried all types of candles from inexpensive to pricey designer ones. However I must say your candles are fabulous.”

Full Letter

I have always been obsessed with candles. I have tried all types of candles from inexpensive to pricey designer ones. However I must say your Keap candles are fabulous.

I don’t like to spend that much for a candle but your candles scents are plentiful and pleasing. I’m hooked!

Most candles smell great when you sniff them but they are so disappointing when you burn them. The smell is vague. Not your candle. The smell is abundant!

Thanks and just keep doing what you are doing.

Patricia, Philadelphia

February, 2019
Time For Yourself

“Doing a small thing for yourself and making your space more comfortable and relaxing has been a gift.”

Full Letter

You make beautiful candles. I’m a freelance designer and work remotely from home here in NYC. I subscribed to Keap a few months back and can’t describe how much it’s added to my life and made my days better.

Doing a small thing for yourself and making your space more comfortable and relaxing has been a gift I’m truly grateful for (especially with a stressful, time-sensitive, unpredictable job) and has added a lot to my life.

I’ve given a bunch as gifts as well in hopes that people can have the same experience in their lives.

Thanks for what you do.

Happy friday and all the best,

Zach

Photo: @raiks

December, 2018
Falling in Love with Bathrooms

“I never thought I would say I fell in love with the smell of a bathroom.”

Full Letter

On Tuesday night I dined at Simon and the Whale and went to use the bathroom and completely fell in love….I never thought I would say I fell in love with the smell of a bathroom. I immediately bought a candle from the restaurant and brought it home only to fall deeper in love. I placed an order on Wednesday and received my package today. Congrats on an excellent execution of product and delivery.

I can’t express enough how impressed I am with the scents, the quality, the packaging and especially the little touches like the matches. I don’t ever write reviews and rarely send a follow up note, but I just couldn’t help sending you a quick note to say thank you for the high quality, properly priced and executed perfectly product. You have clearly thought of every detail!!!

I am going to go online and order samples of the others scents…however, there is nothing sexier than the Wood Cabin scent. :)

I will definitely recommend to my friends and family!

Much success to your business!

Best,

Natalie

November, 2018
Tipsy Discoveries

“It was then I knew I had found my candle”

Full Letter

Dear Steve and the Keap team,

I just wanted to take some time out to send you some feedback.

So I’ve never bought candles before, my fiancé normally buys them and they smell like diabetes in wax form.

Now it was my turn, I was drunk, (it’s not the whole story but it’s a good start) and went into a toilet, and it smelled like a quiet log cabin. It was then I knew I had found my candle.

I can’t remember the name of the place I was. It was cool (obviously as they had your candle) and the drinks were stiff.

Today my candles arrived and all jokes aside, the packaging and attention to detail is amazing! I really like the box, I loved the small sample of the candle. It’s such a nice touch. The hand written letter really made me reply to this email. Honestly, great work guys and girls.

I am going to recommend this company to all my mates.

Thank you so much,

Mk

November, 2018
Inspiration

“No one hand-writes anything anymore and it's such a meaningful, thoughtful addition.”

Full Letter

I really like the simplicity and intimacy of your brand.

I feel treated like a real person by Keap and that I interact with real people at Keap regularly; whereas I've been disappointed by past subscription services (for non-candle items) because I didn't feel as though they attempted to customize or personalize my retail experience in any way.

I still hand-write letters and I *LOVE* receiving a quick note on the back of each month's card. No one hand-writes anything anymore and it's such a meaningful, thoughtful addition. I also like the artwork and poetry in each box.

It's a really nice variety and gets me thinking creatively about a word or phrase or design.

Geeta, Brooklyn NY

October, 2018
Fragrant Hallways

“EVERY guest at my home comments on how amazing my entry way smells!”

Full Letter

Just want to let you guys know that I'm a die hard customer and I keep your candle in my entry way.

EVERY guest at my home comments on how amazing my entry way smells whether the candle is lit or not. I always say "Keap! K-E-A-P!". You guys rock

@littlestfach