Sharing some of the love that you have recently shared with us.
Gifted with Enthusiasm
“Shipping is always great, your customer service is excellent, and the product brings me great joy.”
I am a monthly subscriber after smelling the Wood Cabin scent at a restaurant one night and absolutely loving it. I get very excited each month to receive my new candle and goodies that come with it.
I am getting married in June of 2024. To ask my friends to be my bridesmaids, I decided to give them a package of items I love. One of these items was a candle from Keap. Everyone has loved the candle! They were also very excited to have a gift that was locally made in New York.
Shipping is always great, your customer service is excellent, and the product brings me great joy. I was excited to share something I enjoy so much with those I love. Thank you for the creativity with the monthly subscription! I love the matchsticks and the coaster.
Thank you for the creativity with the monthly subscription! I love the matchsticks and the coaster.
— Alexandria, New York
Savoring Every Burn
“Thanks to Northlands, our house couldn't have smelled better.”
I'm so in love with your products, and your passion/dedication is beyond impressive.
It's really hard to scale down in a world that forces you to think you *have* to scale up at all costs. Well done.
We're so excited to continue supporting you during this transition and look forward to what's in store for you all.
— Eden, New York
P.S. - We had a lackluster Christmas tree this year that didn't give off any scent, but thanks to Northlands, our house couldn't have smelled better. Still savoring every last burn of that candle!!!
“It transported me back to fresh evergreens, old wood with wet moss, and a smoking campfire.”
I’m in love with your Wood Cabin candle after walking into Woods Grove in Greenpoint where they were burning it. The whole store transported me back to fresh evergreens, old wood with wet moss, and a smoking campfire.
First of all, let me start by saying I’m a major scent enthusiast. Yes, it’s true! I love fragrance big time!
Your candle haunted me, and my mind kept racing back to that fragrance. I had to go back and buy that amazing scent. I want to have my whole house smell like that.
Truly, I’m seriously in love.
— Randy, New York
All Huge Pluses
“I've had a wonderful experience as a subscriber.”
I'm a current subscriber. I wanted to share, I've had a wonderful experience with you guys.
I've only received two candles so far but love them both. The Wood Cabin and Northlands emanate the romance of the outdoors and make me feel at home. I've always been a candle user, but your scents capture something really beautiful and unique.
I also love that you're upstate and local. Your notes and designs are lovely and I appreciate that your packaging is mindful of the environment, all huge pluses.
Keep doing what you're doing! I'm looking forward to the next shipment.
— Michelle, New York
A Candle Bond
“The obsession began when my daughter was living in NYC.”
I love every experience I have had with Keap candles and LOVE the Wood Cabin scent. The obsession began when my daughter was living in NYC.
She was at a restaurant and went to the Ladies' Room and discovered your candle burning on a counter. That was YEARS ago, and we are still 'gifting' it to each other.
Wishing you all the best ALWAYS.
— Ann G. La, Illinois
“I am decidedly a candle person now — specifically a Keap candle person.”
I have never before been a candle person. In fact, I somewhat disliked candles because they so often mean gross chemicals, soot, and wasteful packaging.
I am, to my mild astonishment, decidedly a candle person now, but specifically for Keap candles, and it's because of both the experience of burning the candle and knowing you work in a way that supports people and the environment.
— Lorelei, Washington
A Scent to Last All Year
“I could live year-round in the scent.”
Love my new Hot Springs Candle! It reminds me of the baths in Saratoga Springs — so definitely hit the right note.
I ordered the Wood Cabin candle for the holidays. I could live year-round in that scent!
There is a distinct smell of a summer cabin — sawn wood, clean but ever so slightly musty, the little pillow of the sofa that was stuffed with the needles from the fir trees, and the clean smell from the pine trees that comes in from the open windows. Bliss for sure!
Thanks for your great products.
— Stephanie, Massachusetts
We Fell in Love
“Long story short, Keap is worth the price.”
A good friend of mine from work gave me a Wood Cabin Keap candle because she wanted me to try it. She told me all about the candle and the company. I have been striving to be as mindful as she is about reducing, recycling, and reusing and she gives me great advice. After lighting the candle at home, my boyfriend and I fell in love. We immediately started our own subscription.
We have tried two Keap candles with our subscription, our favorite Wood Cabin and Canyons. Both were amazing and I loved the booklet, matches and occasional extra tea light. We enjoyed them very much, but started wondering if we could find a candle similar, but a little cheaper.
After comparing with some of your competition, we decided that Keap was worth the extra money and even decided to up our subscription to one a month instead of every other month.
Long story short, Keap is worth the price. The scents are amazing and smell natural. (We cannot stand artificial scents) Thank you for working hard for not only your customers, but for the environment too.
Many blessings to you and your company,
— Ashleigh, Georgia
A Real Human Touch
“There is a human touch to your company/packaging/etc that I really like.”
I have been a customer for several years now and also got my ex-husband into Keap and he continues to be a customer as well.
I just so appreciate the calm and joyfulness that you promote through your high-quality candles and the whole package. There is a human touch to your company/packaging/etc that I really like.
I certainly feel like I get a lot of value in Keap and your candles are the one luxury (besides my wrinkle cream!) that I consistently retain in challenging economic times.
I like that I can skip a month if I need to, but I always return, and usually buy a second one too as a gift for someone :-)
Keep up the good work and hope you enjoyed the summer break.
— Leah, Montana
“I could just feel this was something really special.”
One of our neighbors gave us a KEAP candle as a thank you.
I love candles. They are a huge source of energy for me.
The next morning, just opening the box I could feel this was something really special. I have been burning it every evening since. The scent is so natural, the flame is so pure.
Today I did some research and signed up for my monthly subscription. Thank you so much for making your candles and sharing them with the world.
— Darolyn, Georgia
“I love your candles even before you add in the amazing personal touches.”
I absolutely love your candles even before you add in the amazing personal touches, customer service, social media beliefs, and positive environmental impact!
But a company that takes time to recognize me every month and sees that it is going to be ungodly hot where I am and adds a personal note like this…wow!
Peace and blessings to you!
P.S. we use our spent candles as cocktails glasses. We have enough that they are divided between our two homes and 2 of our kids (my husband would say I have a candle problem.)
— Charlotte, Texas
Keap subscriber since 2020
“Wood Cabin is my favorite scent EVER.”
Wood Cabin is my favorite scent EVER. I smell peace and serenity and independence as I lived solo in my apartment and burned that candle on repeat every night when I came home from work.
I didn't carry the tradition when I moved back in with my parents at the start of the pandemic, but now that I'm back in my own apartment I am revisiting all my old 'haunts'.
— Lee, Florida
“I have had an overwhelmingly positive experience.”
I had an overwhelmingly positive experience from product selection to ordering to delivery. The candle was a gift for a friend and they were delighted with the fragrance.
I have no doubt that i will soon be ordering from Keap again. I have to get some herbaceous / spring scents in my home to continue the current season.
“I literally climbed the mini ladder up to the window where the candle was sitting to see what it was.”
I adore your candles... a few months ago i was at a restauraunt, and there was a candle burning in the bathroom that smelled so good that I literally climbed the mini ladder up to the window where the candle was sitting to see what it was. Thus my love of Keap was born :-)
I also really appreciate y'alls stance on social media and reusing glasses/plastic-free production, and on a lighter note the cocktail recipes :-) y'all are Good People that make incredibly unique & amazing products. I will stop gushing now but just very much appreciate you as a company! So, thank you!
— xt, California
Love It All
“We are obsessed with not only the candles but with the packaging!”
I am a big fan of your candles! Your team personalized a subscription for my boyfriend a few months ago. We are obsessed with not only the candles but with the packaging, hand-written notes, attention to small details and overall the beautiful aesthetic.
My boyfriend recently purchased a Lumi compost machine. One of the reasons why I loved your packaging was because it was made out mycelium. Behold the future!
I wanted to share these pictures I took! I thought it would make sense to share this with you or possibly share this story somehow!
— Matthew, Colorado
“I've ordered them over the last couple years for my daughter who absolutely loves them.”
I've ordered them over the last couple years for my daughter who absolutely loves the candles and your commitment to sustainability. We enjoy the drinking glasses as the second-life of your candles.
Keep up the good work!
- Jonathan, New York
“Never thought I’d be excited to get a candle in the mail, but then you showed up!”
I just got my second one, Grapefruit + Yuzu, and just in time for the big Nor'easter. Lovely scent for the snow days.
Never thought I’d be excited to get a candle on the mail but then you guys showed up 😂
“I've been a happy subscriber since September 2018!”
I was looking at my order history which shows I've been a subscriber since September 2018. I think this makes me an original subscriber and it has me feeling nostalgic. Anyway, I'm happy about this and the entire Keap team should be proud of their journey and approach. Consider this a reminiscent 'thank you' :)
— Molly, Missouri
“The personalized touches really warm my heart.”
I'm two shipments into my new Keap candle subscription, and I just wanted to send a note saying how much I've enjoyed the experience so far. The personalized touches really warm my heart, and the candles of course are wonderful :-) Thanks for doing what you do!
— Sade, New York
A Rare Thing
“The level of communication and care is not easy to find nowadays.”
I did receive the Northlands candle and really love that scent, as well (who am I kidding.... I love all the scents!! ) I've enjoyed burning this candle immensely!
I can't tell you all HOW MUCH I love my Keap Candles. I've recommended Keap to my friends after they've experienced the amazing and clean-smelling candles!
I appreciate the level of communication and care I have ways experienced with the Keap family. It's not easy to find nowadays! Along with the fun notes included in each shipment (super personal touch) and the team's commitment to quality and environmental awareness, you are stuck with me! :-P
— Kate, North Carolina
“We discovered it the night we got engaged, and now call it our “engagement candle”!”
I wanted to send a little note to say that I love that you all are doing this! My husband and I actually discovered Keap at June in Cobble Hill, where Wood Cabin was burning in the bathroom the night we got engaged.
We now call it our “engagement candle” and try to have it on-hand at home here in Phoenicia as often as possible for all the memories the scent now holds.
— Ashleigh, New York
“Since becoming a subscriber in 2019, my monthly candle ritual has floated me through so much.”
Just wanna say I'm so grateful for your amazing candles.
I became a candle subscriber in 2019, and since then, the monthly candle ritual has floated me through a big job change, 2020 lockdown in Brooklyn, creating holiday space & closeness when having to be socially distanced, a summer under the sun with family, a New England house hunt, and soon your candles will be making my new house a real home!
I've sent your candles as gifts to many friends who need some light in their life.
Thanks for doing what you're doing and making such a wonderful product with so much care & attention to even the minutest details.
“I am obsessed. Consider me a new lifelong customer.”
My best friend bought me two Keap candles for my birthday, I have never used such incredible candles before. I am obsessed. Consider me a new lifelong customer.
I have always been so picky about buying candles, these are the first ones I’ve owned in many years.
I appreciate you making that change. Yes, could you please change the future subscriptions as well? I am hoping my subscription always has one Northlands and one Wood Cabin going forward.
“So glad you are there, Keap people. Every one of you a wizard!”
This letter-writing blog is truly a joy!
Thank you for brightening my day. And there's more to read in the archives — I love you guys!
I am an arts writer and collector and so burn real candles carefully and rarely but find them one of life's necessities.
I have had some serious health issues and have to take things in order these days. So glad you are there, Keap people.
Every one of you a wizard!
— Ann in Salt Lake City
A Happy Reminder
“I only lit it on the most special occasions because the jasmine reminded me of Savannah, GA.”
Your jasmine candle is my favorite candle to date.
I only lit it on the most special occasions because the jasmine reminded me of Savannah, GA where they only bloom for a week once a year. I met my husband in Savannah and every time the jasmine bloomed we would spend extra time strolling the streets.
It's the only jasmine candle that actually smells just like them!
— Madison, Savannah
“My husband loves it and our house has smelled incredible this week!”
I just wanted to let you know that we received the candle and my family is absolutely loving it! Your simple label is beautiful and goes with any decor.
My husband loves it because it doesn't have an overly femenine scent. Our house has smelled incredible this week!
You truly have an amazing product line.
— Christine, New Hampshire
Ready for More
“I love the smell and already want to order more.”
The candles are sooo amazing ! Love the smell and already want to order more.
I light your candles every morning whilst doing yoga and it’s such a great ritual to start my day. I’m actually thinking of starting my own business making all natural and safe skincare too so I want to support small businesses like yours too.
Best wishes, — Helen, Vermont (taking a break from social media)
A Bright Light
“I have gotten so much comfort and joy from Keap over the past year.”
Thank you so much for this! My partner and I have gotten so much comfort and joy from Keap over the past year - not just the beautiful candles, but your newsletters and every human touch that comes along with a subscription. It’s meant so much to us!
Receiving packages from Keap has been a bright light in an otherwise dark year and a half, and that their care and dedication is felt and appreciated in every shipment. Thank you for doing what you do.
— Rebecca, New York
Lost for Words
“I can’t say enough good things about it!”
I really love this candle and have recommended it to several friends.
It will be my new go-to for housewarming gifts. It’s a beautiful and thoughtful product. The packaging is gorgeous and the inclusion of matches in the box is genius.
I can’t tell you how many times I’ve gotten a candle and had nothing to light it with. I think the best thing about it is the fact that the candle actually smells when it’s burning. So many candles smell good before being lit but don’t smell once burning. Can’t say enough good things about it! Thanks.
Marisa, New York.
“They are truly the very best candles I have ever experienced.”
I have wanted you to know how incredible your candles are! I am 70 years old and have had candles all my life. And then I discovered you!
You create a feeling and emotion in everything you do.
Your website is great, how it looks, and how evocative it becomes. Then the packaging of my candle continues to take me to a heartfelt place of poetry: perfect matches, coasters that cover my candle. They are truly the very best candles I have ever experienced.
”You exist by your smile and your presence. You exist in nature.
You are part of the glittering sea, and part of the luscious , well-nourished plants,
you are wedded to the sun, you are immersed in timelessness
only the present counts, and from the present
you extract all the essences which can nourish the senses”
— Anais Nin
Thank you for being great in all that you create.
— Chase, New Mexico
“I am a candle fanatic and yours are some of my favorites.”
Thank you so much for the beautiful candles. I am a candle fanatic and yours are some of my favorites. I love the size and the fragrances are so fresh smelling--not chemical-y.
I think you should just keep doing what you are doing because it's great!
— Nancy, California
“Just the right amount of throw.”
A quick note with my first impressions!
I loved the grapefruit + yuzu, it's the perfect fresh summer scent with the right amount of throw for the season (and the burn was even with no issues). br>
At first reaction, I thought the matches could become wasteful, but I am genuinely enjoying using them, and it makes it more of an 'experience' and nothing compares to the smell of a freshly lit match.
Looking forward to more scents!
— Lisa, New York
A Gift to Myself
“I am so glad I gave this gift to myself!”
My candle arrived and smells AMAZING.
This is my second candle since I became a subscriber and it is honestly become such a part of helping me unwind after teaching socially distanced kindergarten all day and then taking care of my own kids afterwards. When they go to bed, I finish my work and then light my candle while my husband and I watch a show. Canyons smells SO good and I just love to sit next to it and relax.
Thanks so much for making such lovely products. I am so glad I gave this gift to myself!
Have a great rest of your week!
— Elysha, CT
“Your candles met all of my expectations! Your sample blew me away! Thank you very much for what you are doing.”
I am truly excited to have found you folks!
I was trying to do as extensive a study on good-for-you candles as I could, but I am new to the healthy candle game and there seems to be much for me to learn!
I was looking for a candle that fit a few criteria: besides non-toxic ingredients, my number ONE, top of the list, most important thing was a good strong scent that would carry through a room; then simple yet elegant and classy looking, and a good sized flame.
I discovered you in an online article. Your candles met all of my expectations! Your sample blew me away! I mean those tiny little jars could have that much power???
First, I love that you have a subscription, that way I know I am replenishing my stock and trying new scents without having to think about it (thank you). The fact that I will end up with an new whiskey glass at the end of it just about sealed the deal before I even bought the sampler, thank you :)
I’m keeping your art on there as long as possible as well...thank you very much. And the “flavors” are so clean and inviting, I can’t wait to try them all!
So thank you very much for what you are doing, keep up the stellar work!
— Lauae, Hawaii
“I enjoyed the ordering experience because it felt so personal.”
I ordered this candle for my daughter and she loves it.
I’m going to have her order one for me! I enjoyed the ordering experience because it felt so personal. It wasn’t in an Amazon warehouse.
It’s so important to use local business when we can so I’m very happy to do that. Thank you for reaching out and keep up with your personal touch.
— Terry, West Virginia
“I look forward to a cup of tea, and lighting my Keap candle. It’s my 'be still' time.”
I want to thank you for reaching out and for making such a wonderful product that is part of my every day routine!
I am a full time English teacher, a wife, and a mom of two young boys. Upon my return home from work, I have about 30 minutes of silence to enjoy before the loves of my life come home and it’s go, go, go until bed time. Each day, during that time, I look forward to a cup of tea, and lighting my Keap candle. It’s my “be still” time and it means a lot!
I appreciate what your company stands for and I enjoy reading your blog/perusing your site. I would love to contribute to it! You seem to represent the “good” in business, down to reaching out to your customers individually for feedback. Awesome!
Thanks for all you do. “Keap” up the great work (I couldn’t resist!)
Filiz, New York
“I got this month's shipment and I had such a big smile on my face opening it up and smelling the fragrance.”
Gotta tell you I just absolutely love the packaging and entire aesthetic so much.
I got this month's shipment and I had such a big smile on my face opening it up and smelling the fragrance, seeing the green of the card and I love the artwork.
I am a huge farmer's market person, so the flowers remind me of our local farmer, as does the beets on the matchbook (if I have that right). I have put all the artwork from the candles I've gotten on the string I have of clothespins over my turntable.
“They fill our home with just the right amount of aroma.”
I wanted to drop a little note to let you know I love your candles! I just started started subscribing, and so far, it's been such a wonderful experience!
I enjoy having the option to receive the seasonal scent or swap out for something else. I received Northlands a couple months ago, and it is such a beautiful aroma that reminds me of the holidays and being in the woods.
I appreciate that the aromas are not too perfume-y or overwhelming. They fill our home with just the right amount of aroma. I'm looking forward to receiving my next candle and already have next month's order ready to go! Thank you so much!
- Kristin, CA @padmawellbeing
“I am hooked and might not buy another brand candle again!”
I just wanted to say that I am a big fan of Keap candles. I never thought I would be a fancy candle subscription person, but after buying the Northlands candle as a Christmas gift for my partner, I am hooked and might not buy another brand candle again!
The fragrances are incredible, strong but not overpowering, and it's clear that the ingredients are natural and don't have a synthetic scent. I am also looking forward to finishing our first candle so that we can use the glass container around our home—it has such a lovely elegance!
Every detail of the experience, from the candle itself to the matches and sustainable packaging, is thoughtfully done. Thank you and the rest of the Keap team for creating a product that is a bright light, no pun intended, throughout our pandemic winter.
(On a separate note, I respect your decision to delete your social media accounts. As someone who got rid of social media because I didn't like what it was doing to my mental health, I appreciate the transparency and consideration you put into that choice, especially as a small independent business.'Keap' fighting the good fight!)
— Caroline, MA
“The handwritten note pushed me over the edge, incredibly thoughtful and exactly what I needed!”
I am the fortunate and grateful recipient of a Keap subscription. Today I received the 2nd gift box with the Cotton Magnolia candle that I cannot stop smelling.
What an unexpected and lovely way to start my Saturday! Everything in the box speaks to the love and passion you all have for Keap and I wanted to drop you a quick note to let you know just how very much it is felt and appreciated.
The handwritten note from Harry about pushed me over the edge, incredibly thoughtful and exactly what I needed! Especially during these days, I cannot tell you just how much I appreciate this,
Keep on brightening people's days! Cheers,
“My favorite purchase I have made in a long time.”
I am so happy to have the opportunity to tell you how much I ADORE your candles!
I was gifted one for Christmas and immediately fell in love with the intoxicating scent. And after researching you and seeing what an amazing company you are, the subscription was something I was so thrilled to be able to do.
I can truly you tell you that as a mother of 2 year old twins and a 5 year old, I look forward every night to my hard earned calm that starts when I light my candle and relax.
Your candles have really reminded me of how important and powerful the sense of smell is. And as some of your blog posts have spoken to, how small, joyful rituals can really make such a difference.Thank you so much for your thoughtfulness.
I think this is my favorite purchase I have made in a long time.
— Emily, Vermont
“I've never smelled richer, truer scents than from Keap.”
We're burning candles in our home all day, every day and I've been so looking forward to this first scent after trying the sample kit I received last week. I've never smelled richer, truer scents than from Keap.
I hope you have a wonderful rest of your week and are staying safe and healthy in this new year.
Please pass my compliments along to your boss - you need a raise ;)
— Lindsey, Arkansas (@lyndsee00)
A True Joy
“The moment when the sun starts setting and I light my candle has been a true joy in my day.”
Just wanted to say I'm loving my subscription.
I'm only on my first candle, but already eager for the next. Since I've been working at home, the moment when the sun starts setting and I light my candle has been a true joy in my day. The packaging was exciting to open and I loved the matchbox and handwritten note.
The sample candle also burns much longer than I expected!
Keap it up ;)
— Christina, New Hampshire (by way of a gift from her kind & generous Mom, Clara) :-P
No Better (Candle) Slingers
“You, hands down, are slinging the best candles in the game!”
Dear all you lovely folk at Keap,
You, hands down, are slinging the best candles in the game.
The scents are all perfectly natural and have such carrying power, which is so much harder to find than you'd think. They've made spending ungodly amounts of time at home this year quite enjoyable and have an incredible way of setting a great mood for company, as they've always drawn compliments.
Keep doing what you're doing and *fan request* please make the Library candle an all-year mainstay because that scent is quite literally genius :)
All the best,
— Liz, New York
A True Treat
“Truly the best treat for so many evenings at home.”
Thank you so much!
I am so glad I found your company—these candles are amazing!
Truly the best treat for so many evenings at home.
— Kate, Ohio
A Monthly Gift
“I enjoy the anticipation — a gift of sorts in the mail each month!”
Last month I received my first candle and LOVE it!!!
My goal was to insert peace into my daily routine and your candles were part of this personal initiative. I used to get headaches from scented candles, but enjoyed the calming mood candles brought to a room.
So I began to research “healthy candles” and discovered Keap. The scent of my October candle didn’t overpower the room and no headaches! I also enjoy the anticipation of a new scent each month…a gift of sorts in the mail each month!
And finally, as a mindful steward of our planet, I appreciate the effort your company makes to reduce needless waste. I look forward to a long relationship with you all. Wishing you continued success.
— Nicole, Connecticut
“My partner and I do not often agree on scents, but these candles have been delightful to both of us.”
Ordering candles over the internet can be risky, however I recently ordered your trial candles. I have only burned two scents thus far and love them both so much.
My partner and I do not often agree on scents but these candles have been delightful to both of us.
I am looking forward to trying all the different scents and picking our favorite to purchase from your rad company.
Thanks for making candles that don’t assault the senses like walking into a yankee candle in the mall in 1997. Hah.
“I'm obsessed with this candle.”
Just letting you guys know that I'm obsessed with this candle.
I only wish it was bigger so that it wasn't almost gone.
The scent is amazing (and it throws across my HUGE living room). Love it and can't wait for the next one!
— Nicole, VA
“Such a lovely package to open up! I'm so excited to have found you.”
I just wanted to let you know I received my very first candle today since joining your subscription service.
It was such a lovely package to open up! Not only did it smell delicious, but I love the tiny sample candle and the beautiful matchbook.
We almost always have a candle burning in our house and are always looking for good small companies to support.
I'm so excited to have found yours and truly appreciate your commitment to responsible packaging.
I'll definitely be telling friends about your company!
— Samantha, San Diego
So Darn Potent
“I've tried other candle brands and they are just not that potent.”
One observation I wanted to pass along is precisely how darn potent your scents are. I burning Northlands recently and you can see the pool of scented oil melt evenly in the glass!
I've tried other candle brands and they are just not that potent. Scent-hounds like me obsess over the blend and potency of the perfume of candles. (As well as the burn time and materials used and craftsmanship of course which you skillfully write about). Keap brings that all together.
Some luxury high-end perfume candles go over $100 dollars and I think you guys deliver super-high-quality scents on parallel level if not stronger/better blended.
It's a very good argument that we need fragrance to uplift ourselves in the increased amount of time we are indoors during COVID-19. Yours is stronger than and with a scent even more complex, cleaner burning at a far more honest price than the status symbol.
I feel Keap should be the Status.
— Anthony, NYC
A Bright Spot
“A literal bright spot in an otherwise bleak year.”
These candles have been a literal bright spot in an otherwise bleak year.
Thank you for what you do. I love your product and I am glad I joined your club. Thanks for having me!
Xo, — Jani, Minneapolis
“I love the scent of Jasmine, and the candle is truly sublime.”
Due to the COVID-19 delays, the first shipment was a four candle feast!
I started with Green Market, which was wonderfully layered and vibrant, and have jumped to the Isle of Jasmine, from the second shipment. I love the scent of Jasmine, and the candle is truly sublime. I am so pleased to have discovered Keap.
I also want to thank you (and/or whoever contributes) to the blog posts. All the best with your upcoming relocation.
Seems as though you have found a beautiful landscape for expansion and innovation.
“I can’t really explain why, but these candles bring me such joy.”
I’m so glad you’re sending these out.
I can’t really explain why, but these candles bring me such joy and happiness in these dark times.
A Simple Act of Joy
“The simple act of lighting my candle and enjoying the scent all day has truly been beautiful.”
I am so happy with my choice to subscribe to Keap. The candle has brought me so much joy, especially in quarantine.
The simple act of lighting my candle and enjoying the scent all day has truly been beautiful. I particularly appreciated the packaging and artwork included with the candle.
I think you are doing great work, and I am looking forward to my candles in the coming months.
Thank you so much!
A Pure Delight
“The candle itself is a pure delight.”
Thanks for the email, I'm loving my first candle!
The presentation was so incredible that I kept taking pictures as I unwrapped. I was excited by the personalized card and the attention to detail in the packaging. But beyond all that, the candle itself is a pure delight.
I find myself pausing whenever I pass it just to hold it to my face and breathe it in.
With it being summer still, I couldn't wait for that first cooler night when I could throw open the windows and light the candle for the first time. It made my night, and I look forward to lighting it many more times!
Smell's Just Right
“The scent is just right, and I can smell it next to my bed even when it's not lit.”
I'm really loving the lavender + petals candle.
The scent is just right, and I can smell it next to my bed even when it's not lit.
Definitely looking forward to future scents!
Peace & Joy
“Lighting my Keap candles during the day working from home has brought me so much peace and joy.”
I just wanted to tell you guys how happy I am that you guys are back in business from COVID. Lighting my Keap candles during the day working from home has brought me so much peace and joy. I literally can’t wait for my Jasmine candles to come. It’s the reason I have a subscription (that and Northlands and Library, when they were subscription specials).
It’s one of my favorite scents that you guys make. I live in Hawaii and whenever I light this candle, it always takes me back to the first time that I smelled pikake, which is to say that it smells exactly like walking under a pikake tree in full bloom after the rain 🥰
Please never stop making these amazing candles
— Katie, Hawaii
A Calming Delight
“The utterly calming scents brought me in, and I've stayed for the entire Keap experience. It's such a delight.”
Also, happy to have this opportunity to tell you how much I love Keap candles. I've lit so many of the Wood Cabins over the fall/winter that the scent now lingers in my apartment, which is lovely.
They're just fantastic, and my go-to gift. The utterly calming scents brought me in, and I've stayed for the entire Keap experience, from your wonderful team at the studio and the beautiful content on social to details like the mushroom packaging (which I've been reading up on with much fascination.) It's such a delight.
Thanks very much to you and your team — your work is so appreciated.
Like No Other
“Your candles fill the house with scent like no other candle!”
As a critical care nurse, here in Boston, I have seen, firsthand, the devastating effects of COVID-19.
I feel it is so important to support businesses like yours during these very difficult times and I will do it as long as I continue to earn a paycheck.
I hope my small subscription, combined with others, will help you keep employees.
Oh, and your candles fill the house with scent like no other candle!
A Candle Blessing
“You guys have the best thing going.”
We just wanted to say thanks.
You guys have the best thing going and we really appreciate everything you do. Your work and passion for what you do delivered to our doorstep is such a blessing even more so during these times. Thank you!!
Stay safe and healthy.
Niteo, San Francisco
“My sister, who lives in DC, brings them when she comes to visit me.”
Hi Keap Team,
I hope that you, your family and team are healthy during this crazy time.
I just love your candles!
My sister, who lives in DC, brings them when she comes to visit me. I live in Canada and so these candles are a special treat. I have one left which I will enjoy for every second that it burns.
If you ever find a way to ship to Canada I will definitely purchase them directly from you. (but I will still gladly accept them from my sister when she comes to visit ;-) ).
Keep well and thanks for creating such a great product!
“Hands down my favorite of all candles”
I LOVE my candles!
Hands down my favorite of all candles ( and I have a lot...somewhat of an obsession!) I smelled your latest candle I. A bathroom of a NY restaurant and immediately took a picture of it and here we are. I am excited for my new candle but kind of just want to fill my house with March’s scent!
I hope you all are doing well and staying healthy and safe. What a crazy time we are experiencing. As long as we have to be in at least my home smells wonderful!
“There’s really nothing like it.”
Very happy with my Keap’s Candle. I am almost finished, and will reorder soon. Such unique, lovely scents!
I wanted for a long time to order one. I first learned of Keap, from my daughter.
Actually, now that I have experienced a Keap candle, there’s really nothing like it, I must say.
Thank you for reaching out.
Every step from the order to the delivery went smoothly.
Keap Tumbler Reuse
“The candles burn forever, they smell amazing.”
I have been a subscriber for over a year now I think! And, I just wanted to say thank you and PLEASE keep doing what you are doing. I love everything about your company and your candles. The candles burn forever, they smell amazing (ALWAYS), you keep coming up with new scents and each one is as special as the one before it. Not to mention the art, the giving back, made in the USA, non-parafin wax...yay Keap!!!
I recently took an amateur candle making class and getting those scents down is hard!
I’m super happy to be a Keap subscriber. I often give your candles as gifts.
Don’t change a thing!!
Super happy Keap devotee,
“Your company and how you operate it gives me hope.”
Dear Stephen, Harry, Yasmine and the entire Keap team -
Thanks you so much for the extra special novermber [subscription] box. It was such a lovely surprise and truly appreciated. Your company and how you operate it gives me hope during these trying times :)
Blessed holiday wishes to you
A True Delight
“What a delight the subscription is to get in the mail.”
Hi Keap team-
I wanted to take a second to say how awesome y'all's candles are, and what a delight the subscription is to get in the mail. :)
The packaging and the matches are such a nice touch! My husband and I live in Seattle now, but lived in New York for many years (our first apartment was in Sunset Park) and we came across your candles on a trip back to NYC this summer.
We also have a small business, a coffee shop called Elm Coffee Roasters in Seattle, and we recently started retailing Keap candles-- they look SO beautiful on the shelf!
Thanks so much again for making a wonderful candle that burns so evenly!!
We hope you and yours have a wonderful, relaxing holiday season and a swell new year!
Keap it up!
“Love everything about your company!”
Hi Keap team-
I love your candles. Love the packaging. Love the customer service. Love everything about your company. You're doing a great job! Keep it up!
One Year Later
“It more than surpassed my expectations”
Hi Keap team-
Just wanted to let you guys know how much I have enjoyed my Keap subscription this past year.
The subscription came to me as a gift last Christmas, and honestly, it more than surpassed my expectations. You guys have an amazing brand.
I love the packaging and free samples that come in each box. I especially love the glass vessels the candles are poured in. I re-use them everywhere!
Thanks so much for the transparency! Be well :)
Surprise, delight and gratitude
“A refreshing perspective in a sea of constant retail pushiness!”
Hi Keap team-
I've been a happy subscriber for over a year (I think?!) and I just wanted to send a note to thank you for my November candle and gift.
The note was so meaningful and I love that you are thinking of Black Friday differently; it is such a refreshing perspective in a sea of constant retail pushiness.
And on top of that- the gift sets?!?!! They are so beautifully packaged; I can't wait to use them as special gifts this season. It all feels very, very generous- and I know you are a small company so generosity isn't as easy as it is in much larger companies. So, I just wanted to write you a quick note to express my surprise, delight and gratitude.
Wishing you a very happy holiday season-
Keap Doing It
“Please keep doing what you're doing!”
I just wanted to you to know how much I love your candles. Please keep doing what you're doing!
I will continue ordering them!! They are so great when I finally burned both out I got two more. And had to keep people from stealing them when they came over!
Anyway. Just thought you should know you have one very happy customer! Keap going! (sorry--i had to)
Thank you!! :)
Elizabeth, Oakland, CA
Give a Sh*t
“You really give a sh*t about making my subscription a seamless, enjoyable experience.”
I received my candle yesterday and it was in absolutely perfect condition.Thank you so much for taking the time to correspond with me, as well as sending me a new candle.
Just wanted to thank you for going above & beyond in regard to customer service. Not only do y’all have the best product, but you also really give a shit about making my subscription a seamless, enjoyable experience.
Needless to say, I’m a customer for life <3
The Leap to Keap
“The smell is just so beautiful. Not overpowering or tacky, yet entirely original.”
I took the leap to a candle subscription after I bought a Keap candle (Greenmarket) on a whim and was really impressed. The smell is just so beautiful but not overpowering or tacky, yet entirely original.
I'm not a huge scent person--I don't really wear perfume and don't want my apartment filled with something overpowering, but the candles I've had so far just feel calm and lovely. And they burn really well!It doesn't do weird things with the wick like so many do.
I am not a candle connoisseur and don't necessarily follow the instructions to burn for long periods of time, and I've still had great experiences.
Anyway, it's to say that for the time being I'm relieved not to have to look elsewhere for candles, and I'm already planning to look to Keap for holiday shopping for candle-loving friends (candles are such a good gift for friends, I think).
Thanks for making lovely candles,
Liz, New York
Feels Like Hugs
“These candles turn my home office (also my couch) into a hug.”
It’s just the right amount of power for my lofty one-bedroom, and I’m instantly transported away from the fact that we have a cat.
My absolute favorite is the wood cabin one (got married to its fragrance at my wedding), but I suspect they will all be dope.
I'm a writer who needs olfactory support and psychosomatic remedies of all kinds, and these candles turn my home office (also my couch) into a hug. Keap candles: Aromatic anti-depressants.
Keep em comin!
-Erin + Cat, Brooklyn
Till The End
“Great quality—uses all the wax and smells amazing to the last drop.”
You guys have the best-smelling lavender candle EVER!
Absolutely love it and I'm telling all my candle-freak friends about your products.
Great quality, too--uses all the wax and smells amazing to the last drop.
I'm also very much enjoying the other scent I recently purchased--Hot Springs. So unique and soothing.
DeAnna, West Hollywood
Tried Them All
“I have tried all types of candles from inexpensive to pricey designer ones. However I must say your candles are fabulous.”
I have always been obsessed with candles. I have tried all types of candles from inexpensive to pricey designer ones. However I must say your Keap candles are fabulous.
I don’t like to spend that much for a candle but your candles scents are plentiful and pleasing. I’m hooked!
Most candles smell great when you sniff them but they are so disappointing when you burn them. The smell is vague. Not your candle. The smell is abundant!
Thanks and just keep doing what you are doing.
Time For Yourself
“Doing a small thing for yourself and making your space more comfortable and relaxing has been a gift.”
You make beautiful candles. I’m a freelance designer and work remotely from home here in NYC. I subscribed to Keap a few months back and can’t describe how much it’s added to my life and made my days better.
Doing a small thing for yourself and making your space more comfortable and relaxing has been a gift I’m truly grateful for (especially with a stressful, time-sensitive, unpredictable job) and has added a lot to my life.
I’ve given a bunch as gifts as well in hopes that people can have the same experience in their lives.
Thanks for what you do.
Happy friday and all the best,
Falling in Love with Bathrooms
“I never thought I would say I fell in love with the smell of a bathroom.”
On Tuesday night I dined at Simon and the Whale and went to use the bathroom and completely fell in love….I never thought I would say I fell in love with the smell of a bathroom. I immediately bought a candle from the restaurant and brought it home only to fall deeper in love. I placed an order on Wednesday and received my package today. Congrats on an excellent execution of product and delivery.
I can’t express enough how impressed I am with the scents, the quality, the packaging and especially the little touches like the matches. I don’t ever write reviews and rarely send a follow up note, but I just couldn’t help sending you a quick note to say thank you for the high quality, properly priced and executed perfectly product. You have clearly thought of every detail!!!
I am going to go online and order samples of the others scents…however, there is nothing sexier than the Wood Cabin scent. :)
I will definitely recommend to my friends and family!
Much success to your business!
“It was then I knew I had found my candle”
Dear Steve and the Keap team,
I just wanted to take some time out to send you some feedback.
So I’ve never bought candles before, my fiancé normally buys them and they smell like diabetes in wax form.
Now it was my turn, I was drunk, (it’s not the whole story but it’s a good start) and went into a toilet, and it smelled like a quiet log cabin. It was then I knew I had found my candle.
I can’t remember the name of the place I was. It was cool (obviously as they had your candle) and the drinks were stiff.
Today my candles arrived and all jokes aside, the packaging and attention to detail is amazing! I really like the box, I loved the small sample of the candle. It’s such a nice touch. The hand written letter really made me reply to this email. Honestly, great work guys and girls.
I am going to recommend this company to all my mates.
Thank you so much,
“No one hand-writes anything anymore and it's such a meaningful, thoughtful addition.”
I really like the simplicity and intimacy of your brand.
I feel treated like a real person by Keap and that I interact with real people at Keap regularly; whereas I've been disappointed by past subscription services (for non-candle items) because I didn't feel as though they attempted to customize or personalize my retail experience in any way.
I still hand-write letters and I *LOVE* receiving a quick note on the back of each month's card. No one hand-writes anything anymore and it's such a meaningful, thoughtful addition. I also like the artwork and poetry in each box.
It's a really nice variety and gets me thinking creatively about a word or phrase or design.
Geeta, Brooklyn NY
“EVERY guest at my home comments on how amazing my entry way smells!”
Just want to let you guys know that I'm a die hard customer and I keep your candle in my entry way.
EVERY guest at my home comments on how amazing my entry way smells whether the candle is lit or not. I always say "Keap! K-E-A-P!". You guys rock